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The Makings of inclusive communities
In stage 1 of the project we asked community members what makes their communities inclusive, what doesn't and ideas and solutions.
Due to the impacts of Covid and the community focused work, this stage occurred over 2020 -early 2022.
Stage 1 Approach and People
Locations:
Clarence and Greater Hobart, Tasmania
Local Coordinating group:
Clarence City Council, Disability Voices Tasmania, Mission Australian PITC, THS-Health Promotion and Young Leaders of Tasmania.
Locations:
Gympie Region, Queensland
Local advisory group:
Gympie Regional Council and Members of Gympie Community Support by QDN.
Approach
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1:1 Chats
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Creative Community Chats
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materials included - Coloured pens, variety of paper, various coloured sticky notes, Reflexions, Picture This, and Strength card sets by St Luke’s Innovative Resources.
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Storyboards
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Survey
Who got involved
97 people from 9 years and up shared their ideas, thoughts and experiences.
Diversity of ages, backgrounds, roles and professions.
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Over 50% identified as a person with a disability, mental health needs, or chronic illness.
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Some had an experience as carer or parents.
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Click on the icons below to learn what we have found in Stage 1 of the project.
Summary of Key Findings
I feel like it's all about everyone being able to equally engage in the environment in the community. For people with disabilities there is a lot of restraint and they can't engage as much as other people. It's also like equality is not enough, it should be equity so everyone has what they need to be able to engage in that community. Because I feel like a community is about people and engagement, but also being able to access and work around a community.
Identified Five Key Elements
Five connected elements that people feel make communities inclusive
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All people are at the centre of planning processes and decisions (Urban Governance).
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Human Diversity is valued and embedded in all aspects of planning
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Inclusively designed spaces and infrastructure are assets of community with Equity, Accessibility, Ease as core foundations.
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Planning for connectedness – Nature, People, Place.
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Vibrant places and experiences.

Tensions
Identified barries stopping communities being inclusive
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Disability is viewed negatively as a cost, burden or bother.
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Limited body-mind diversity considered in policy and planning decision making.
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Public consultations omit or token-include diverse voices.
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Working in isolation and silos.
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Accessibility, equity and inclusion are not included from the start in projects.
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Planning and designing for inclusion is often from the view of compliance.
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Lack of investment in core assets for community - infrastructure, services and spaces important to participation and inclusion.
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Growing inequality like housing insecurity, transport disadvantage and cost of living pressure.
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Many people feel excluded and isolated.
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Loneliness and poor mental health made worse by inaccessible, dull and difficult to navigate public space, services, and support structures.


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Loneliness
Lonely was one that I picked because even in busy communities like X, there’s still a lot of lonely people...
Prejudice and Slurs
Changing that culture from a young age I feel like really can help with the way it will remove this prominent element of prejudice that we see a lot from the boys at school. I don’t really see many girls using slurs or anything like that...
Lack of Affordable Housing
Yeah, and I think that we need to do more of that. We need to stop just building big broad acre environments and stop banging on about, you know, affordable housing, it really shits me. Oh, we’re going to build affordable housing. I don’t see that. I don’t feel it. I don’t feel that integration.
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Inclusive Urban Planning and Design Practice
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Inclusive Urban Governance – Processes and decision making
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Education and Leadership
As communities and cities are far from inclusive, the research identified three core areas where change is needed.

01. Inclusive Urban Planning and Design Practice
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All people must be at the centre of what we do and be involved from the start.
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Inclusive/universal design with biophilic design /urban greening is integral to communities.
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Foregrounding equity, ease and accessibility in planning and designing for movement and place.
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Raising ambitions by going beyond minimal or compliance-focused approach.
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Develop inclusive planning practice guidance and urban design codes.
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Integrated planning that centres equity and inclusion, wellbeing, climate adaptation.
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Future proofing design using inclusive sustainable approach.
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02 Inclusive Urban Governance – Processes and decision making
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Lived expertise is valuable knowledge and embedded in all aspects of urban governance.
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Working in collaboration and co-creating, working across disciplines, sectors, and agencies.
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Communicate with all from the start using multiple methods suitable for diverse audiences.
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Decision making has integrity, flexibility, and be guided by lived knowledges.
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Integrated planning processes for more equitable, connected and efficient ways of working.
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We listen, learn and then act.
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03. Inclusive Education & Leadership
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Recognise and understand planning for our human diversity across the lifespan.
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Challenge negative perceptions and naysayers.
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Awareness raising education and amplifying diverse voices.
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Demonstrate what’s possible using case studies while respecting the unique context of place.
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Being inclusive creates economic and regional development.
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Representation and leadership by and with disabled people is essential.
I also feel like within communities there needs to be a broader and a greater understanding for what people are going through. So I feel like education is really important. Being able to educate people to create that understanding for not just people living with a disability, but people living, like you said, with mental illness and other chronic diseases. I feel like understanding and education is really important. You can't grow any sort of respect or understanding without being educated and informed.
Photos from Stage 1
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Attributions
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Reflexions card set, St Luke’s Innovative Resources 2017 (reprint) https://innovativeresources.org/
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Picture This card set, St Luke’s Innovative Resources 2019 (reprint) https://innovativeresources.org/
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Strength card set, St Luke’s Innovative Resources 2018 (reprint) https://innovativeresources.org/
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Graphics and Visual Recordings by Kylie Dunn, dinkylune https://www.kyliedunn.com/